This customer had two problems that needed resolving, both involving windows and doors.
The first one was a door and screen on the ground floor that was so rotten it was becoming a security risk. As the door wasn’t needed the opening was partly blocked up and a new window fitted (the window is so high because the customer has filing cabinets under it).
The second problem was plaster coming off the landing wall under the window. The window frame had completely rotted away letting water into the wall which was damaging the plaster. The solution was a new window and repaired plaster – finished off by a repaint.